Marque
Virtual
Care
The flu or COVID infection, a potentially serious respiratory illness, often begins the same way a cold does. But the symptoms progress much more rapidly. The flu shot is your best defense against the flu, but even if you’ve had the flu shot, you should see a physician if you are experiencing any flu-like symptoms described below, especially if they’re severe.
Marque is here to help relieve itchy, painful, and infected skin. If you or your child is experiencing skin irritation, you can see one of our board-certified clinicians virtually to address:
- Allergic reactions and hives
- Chickenpox
- Eczema
- Minor burns
- Poison ivy
- Rashes
- Skin infections
- Skin irritation, including dry, cracked, itchy or peeling skin
- Skin fungus
- Sunburn, sun poisoning and heat rash
- Tick bites and insect bites
Sinus pressure is caused by the swelling and inflammation of the membranes inside your sinus passages. This irritation causes the membranes to produce more mucus to try to flush out whatever is causing the inflammation. The excess mucus then adds to the pressure inside the sinus cavities. Some triggers of sinus pressure include:
-Allergies
-Infection caused by a virus such as the cold or flu
-Infection caused by bacteria
-Fungus
-Tumors
If your nausea symptoms persist for more than 24 hours after taking over-the-counter medicine, talk to your healthcare professional. In most cases, nausea goes away without treatment and isn’t a medical emergency. However, if your symptoms don’t go away, medical care may be necessary.
Seek immediate medical help if your nausea coincides with:
- Dehydration
- A stiff neck
- Confusion
- Blood in your vomit or stool
- Difficulty waking up
- Severe pain in your lower right abdomen
Viral ear infections typically go away on their own, and their treatment is geared towards symptom management, including options like taking over-the-counter pain relievers for pain management. Bacterial infections, however, will require antibiotics to kill the infection. In order to determine which type of ear infection you have, you must consult with a doctor for a proper diagnosis.
Cough and sore throat can be evaluated by speaking with one of our virtual clinicians. They could order tests to confirm a bacterial or viral infection and refer you to one of our multiple clinics in Southern California.
Prescription UTI antibiotics is the fastest and most effective way to cure a UTI. They usually begin working quickly to take care of uncomfortable symptoms. UTI antibiotics can completely get rid of a urinary tract infection in a few days, but you may start feeling better sooner than that. After your diagnosis, one of our board-licensed clinicians can prescribe UTI antibiotics online for treatment of UTI if you qualify.
Have a potential strain or sprain? Get evaluated virtually by one of our Marque clinicians. They can even order an X-ray and send you to a Marque clinic or imaging center.
A virtual care visit is covered by most insurances. If you do not have insurance, or elect to self-pay, a virtual visit is only $129.
Applicable deductibles and copayments will also be collected prior to your virtual visit. A request for payment will be sent by email and text message before your reservation time. Please have your payment information ready, as timely payment is required to hold your spot in line. For more information about your healthcare plan and benefits, please contact your insurance carrier in advance.
FAQs
Virtual care allows you to communicate with a Marque medical provider in a video meeting on your computer, tablet or phone.
Tell us about your symptoms or medical concerns during your virtual visit. We can recommend a path forward. Our providers can write prescriptions and give you care options in a treatment plan.
Your visits are secure. All data is encrypted using 128-bit keys to encrypt audio/video, and HMAC-SHA1 to verify data integrity.
We accept most insurance plans.
You can also pay with credit, debit, FSA or HSA cards.
Your cost share, such as copay or deductible, will be collected prior to your visit. Please consult your health plan or call us at (877) 693-6266 prior to your visit for more information regarding your benefits.
Without insurance, we offer a discounted flat rate of $129 for your virtual consultation.
Yes, they are employed by Marque and part of the Marque family! Most of our clinicians are the same ones you’ll find working in our clinics throughout Southern California. We feel that to offer the best experience, there needs to be strict quality oversight which cannot be accomplished if the provider is not part of our urgent care platform.
Yes. Just like a regular in-clinic visit, a Marque provider can diagnose your condition and prescribe you medication(s) that you can pick up at your local pharmacy. To note, not all symptoms and conditions are able to be diagnosed through telemedicine. All prescriptions are given at the discretion of your provider. We cannot prescribe DEA Schedule I or II drugs. For more on our Controlled Substances Policy click here.
Most frequent examples include common colds, upper respiratory infections, allergies, sinusitis (sinus infection), cough/bronchitis, sore throat, nasal congestion/drainage, pink eye, urinary tract infection (UTI), rashes, sleep problems/snoring, smoking cessation, and medication questions. While some conditions are not able to be effectively diagnosed or treated through telemedicine, many common symptoms can.
No. As a Marque patient, you don’t need to create an account to see your provider. Simply book an appointment, register your details, and hop into the call at the scheduled time. You will receive a text and email upon booking with more information regarding these steps and how to join your visit.
Our video telemedicine platform, powered by Solv, requires only an internet browser and sustained internet connection. No downloads or apps necessary. You can connect from a smartphone, tablet, or computer.
